In short, Strativity has been an excellent launch path for EMEA into the new era of CXM.
President, FedEx EMEA
Lior did an excellent job in conducting the Customer Experience Innovation workshop for our customers at SAP Labs. His unique point of view and in depth knowledge of this topic was key in making this workshop a rewarding and informative experience for our customers.
VP Global Marketing, SAP
Strativity Group has been, and continues to be, invaluable in helping us develop and deliver an exceptional experience for our customers. They have been with us since the inception of customer experience at our organization which enabled us to leverage the best practices across many industries to exceed our customer’s expectations.
Melissa M. Sturno
Vice President, Marketing , ProCure Treatment Centers, Inc.
Working with Strativity has transformed the way we think about customer experience at Sage. The research techniques employed by Strativity deliver meaningful, insightful and actionable results, which we have found to be invaluable in our own journey to provide customers with a better experience. Above all else, the team at Strativity are a delight to work with – committed, forthright, personable, engaging. I would recommend them wholeheartedly.
Managing Director Sage UK
Thank you for an excellent marketing strategy session. Your ideas and recommendations have helped us create a marketing message that has become the exciting new "buzz" in the information security industry. You provided my marketing team with newfound energy and excitement to implement and expand upon your creative ideas. Sometimes we just need that "one person" to guide us with "out of the box" thinking. You did that for us and I thank you.
President and CEO, Polivec, Inc.
I want to thank you for delivering a very thought-provoking workshop to the Global Business Services Leadership Team last week. It was way beyond what I could have hoped for; the content was fresh, the concepts were inspiring and the delivery was exceptional.The resounding theme from the leaders was that you are the best speaker they have ever seen and your presentation was the highest rated of the meeting - 9.8 out of 10. Ginny Danforth, Manager, Customer Satisfaction, Global Business Services, Honeywell International, Inc.
I have received very positive comments from everyone and you have definitely given them some thought-provoking information You certainly wowed them.
David E. Cohen
General Manager, Crowne Plaza Hotels & Resorts
If you didn't know it yet, know now that you work very well under pressure. I speak for the entire management team when I say that everyone present in this session has taken away new insight that will absolutely impact our '03 efforts.
Chief Operating Officer, TMW Systems
Your insights into the call center market and your marketing/sales experience have proved invaluable in getting us on the right track. We quickly anointed you our marketing team personal trainer as you were never satisfied with our progress and always forced us to think bigger and higher. Jacada is now a force to be reckoned with in the call center market.
David W. Holmes
EVP Marketing, Jacada, Inc.
On behalf of my Aerospace Order Management Team, I want to thank you and provide some very positive feedback on the workshops and assessment you and your team completed for Honeywell Aerospace. In short - mission accomplished. Your insights coupled with a no-nonsense methodology provided the Aerospace Leadership team with a new "lens" and set of tools to execute our initiatives with a clear customer experience focus.
Michael M. Mueller
Director, Global Order Management, AEROSPACE, Honeywell International, Inc.
The entire SAP Team wishes to extend a personal thank-you for participating in our first Global Leadership Program The results are in: This program was a huge success for everyone involved!
Director, SAP Global Leadership Program, SAP
Quite simply, Lior delivered an outstanding keynote presentation at our recent G-Force user conference in Orlando. Focused on delighting customers, his message was a perfect fit for the conference theme and the passion with which it was delivered captivated our audience of customer service professionals. Furthermore, Lior took the time and effort to meet with many of our customers after his presentation. This made a huge difference to their event experience.
Our post event survey results validated my view of Lior’s keynote presentation, achieving the highest scores of our main stage presenters. We will have a tough time trying to find a keynote to follow Lior next year…
Global Customer Marketing, Genesys Telecommunications