STRATIVITY GROUP – CEM Consulting Firm
  • Home /
  • You /
  • Us /
  • Together /
  • Contact Us

Our Customer Experience Library

  • Customer Experience Management Research
  • Customer Experience Management
  • Customer Experience in the Public Sector
  • Customer Experience B2B
  • Customer Experience B2C
  • Customer Experience Shared Services
  • Customer Centricity
  • Customer Service
  • Experience Innovation
  • Employee Experience
  • ROI Loyalty Measurements
  • Articles Foreign Languages
  • HOME > OUR CUSTOMER EXPERIENCE LIBRARY >
  • ARTICLES FOREIGN LANGUAGES

Articles in Foreign Languages

This list contains an assortment of articles and other content written in languages other than English.

Chinese

  • 1/2/2002 - Don't Take a Call, Make a Contact

Hebrew

  • 2/3/2009 - Sustaining the Customer Experience - Especially During a Recession
  • 9/11/1996 - How To Listen To Your Client
  • 3/27/1996 - Don't Lose Your Heart, or: When Bureaucracy Reaches The Rate of Growth
  • 11/7/1995 - Love Your Customers As You Love Yourself

Korean

  • 7/22/2004 - Interview with Hankyung Business During SAP Leadership Forum 2004 in Korea (PDF)

Portuguese

  • 9/25/2002 - Como Ignorar Seu Cliente Mais Fiel

Spanish

  • 9/1/2004 - Los Clientes Son Tan Sensibles

Turkish

  • 7/1/2005 - Interview with Lior Arussy
  • YOU
    • Knowledge Center
    • The Challenges of Going Customer-Centric
    • Our Customer Experience Library
      • Customer Experience Management Research
      • Customer Experience Management
      • Customer Experience in B2B
      • Customer Experience in B2C
      • Customer Experience in Shared Services
      • Customer Centricity
      • Customer Service
      • Experience Innovation
      • Employee’s Experience
      • ROI / Loyalty Measurements
      • Articles in Foreign Languages
    • Newsletter
    • CEM Books
    • Press Releases
    • Upcoming Events
      • Recent Events
    • Q & A
  • US
    • About Us
    • Our Beliefs
    • Our Clients' Success Stories
    • Testimonials
    • Our Team
  • LET'S DO IT
    • Contact Us
  • TOGETHER
    • Services
    • Experience Diagnostics & Research
      • Experience 360®
      • Drivers for Performance Excellence (DPE™)
      • Survey Design
      • Innovation Research
    • Customer Experience Innovation
      • CE Innovation Workshops
      • Customer Strategy Assessment
      • Implementation Programs
    • Customer Experience Education Programs
      • T1: Customer Experience: Deliver Amazing Customer Experiences Every Interaction
      • T2: Embracing Empowerment: Inspire Your Employees to Deliver Superior Results
      • T3. Excellence in Every Action: Making Excellence a Personal Commitment
      • T4: From Brand Promise to Experience Delivery
      • T5: Experiential Leadership
      • T6: From Customer’s Voice to Actions: Driving Change Through Customer Feedback
      • T7: High Performance Organizations: Creating and Managing Superior Performances
      • T8: Customer Experience Innovation Workshop: Brainstorming New Ideas
      • T9: From Service to Total Experience: Customer Experience for Customer Service Professionals
      • T10: CEM Certification: Lead the Way in Customer Experience Design and Execution
      • C1: Performance Excellence Academy: Growing Momentum
      • C2: Making it Your Experience: Additional Options for Maximizing Impact
    • Organizational Readiness
      • Customer Strategy Assessment
      • Implementation Programs
    • Experiential Communication Plans
      • Brand Experience Design
      • Communications Planning and Services
    • Economics of Customer Experience Analysis
Knowledge
About Us
Services
Contact Us
Copyright © 2008 Strativity All Rights Reserved
  • Home /
  • Contact Us /
  • Site Map /
  • Privacy Policy /
  • Terms of Use