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Articles in Foreign Languages

This list contains an assortment of articles and other content written in languages other than English.

Chinese

• 1/2/2002 - Don't Take a Call, Make a Contact

Hebrew

• 2/3/2009 - Sustaining the Customer Experience - Especially During a Recession
• 9/11/1996 - How To Listen To Your Client
• 3/27/1996 - Don't Lose Your Heart, or: When Bureaucracy Reaches The Rate of Growth
• 11/7/1995 - Love Your Customers As You Love Yourself

Korean

• 7/22/2004 - Interview with Hankyung Business During SAP Leadership Forum 2004 in Korea (PDF)

Portuguese

• 9/25/2002 - Como Ignorar Seu Cliente Mais Fiel

Spanish

• 9/1/2004 - Los Clientes Son Tan Sensibles

Turkish

• 7/1/2005 - Interview with Lior Arussy