Drivers for Performance Excellence (DPE™)
Why aren’t our employees delivering the brand?
Drivers for Performance Excellence (DPE™) is an employee performance diagnostic tool that provides companies with the necessary tools to measure critical employee performance success factors.
DPE goes beyond analyzing skills and motivation and addresses the core conviction of employees with respect to the company and its products or services. Some examples include:
- A lack of core conviction, Fear Leadership, results in hesitant employee performance and an inclination to minimize sales and maximize discounts to customers.
- A strong core conviction, Freedom Leadership, results in excellent performance and greater revenues at higher margins.
- Employees with a strong core conviction are more likely to deliver beyond expectation services and will delight customers.
Without knowing the doubts and worries of your employees regarding your company, products or price, you will never be able to address and resolve them. The DPE is geared to identify those core issues and provide resolution guidance which will help you build an enthusiastic workforce that is ready to deliver excellent performance.