ABOUT

We succeed when our clients succeed

 

We’re privileged to have served clients in a broad array of industries and verticals

The diversity of our clients—and their successes—is a reflection of our enduring commitment to the unique needs, challenges, and opportunities of every organization.

 

 

"In short, Strativity has been an excellent launch path for EMEA into the new era of CXM. "
Robert Elliot
President / FedEx EMEA
"I have received very positive comments from everyone and you have definitely given them some thought-provoking information You certainly wowed them. "
David E. Cohen
General Manager / Crowne Plaza Hotels & Resorts
"We found the Strativity training to be tailored perfectly to the culture we were working to create in all of our stores – one that delights every customer with a proactive, energized customer service approach that reflects our appreciation of every customer and a deep pride in the service we are providing "
Jerry Sheridan
President & CEO / AmeriGas
"Our front line colleagues were both energized and highly engaged in the Strativity program and felt it was among the best training we have engaged in."
Jerry Sheridan
President & CEO / AmeriGas
"Your insights into the call center market and your marketing/sales experience have proved invaluable in getting us on the right track. "
David W. Holmes
Executive Vice President, Marketing / Jacada, Inc.
"Focused on delighting customers, his message was a perfect fit for the conference theme and the passion with which it was delivered captivated our audience of customer service professionals. "
Paul Roberts
Global Customer Marketing / Global Customer Marketing,
"The entire SAP Team wishes to extend a personal thank-you for participating in our first Global Leadership Program The results are in: This program was a huge success for everyone involved!"
Scott Feldman
Director / SAP Global Leadership Program, SAP
"The research techniques employed by Strativity deliver meaningful, insightful and actionable results, which we have found to be invaluable in our own journey to provide customers with a better experience."
Paul Stobart
Managing Director / Sage UK
"I want to thank you for delivering a very thought-provoking workshop. The content was fresh, the concepts were inspiring and the delivery was exceptional. "
Ginny Danforth
Manager, Customer Satisfaction, Global Business Services / Honeywell International, Inc.
"Your insights coupled with a no-nonsense methodology provided the Aerospace Leadership team with a new "lens" and set of tools to execute our initiatives with a clear customer experience focus."
Michael M. Mueller
Director, Global Order Management / AEROSPACE, Honeywell International, Inc.
"They have been with us since the inception of customer experience at our organization which enabled us to leverage the best practices across many industries to exceed our customer’s expectations."
Melissa M. Sturno
Vice President, Marketing / ProCure Treatment Centers, Inc.