AmeriGas
“We found the Strativity training to be tailored perfectly to the culture we were working to create in all of our stores – one that delights every customer with a proactive, energized customer service approach that reflects our appreciation of every customer and a deep pride in the service we are providing”

 

Jerry Sheridan, President and CEO, AmeriGas

Business Challenges

Align brands and stores across the country, including growing number of acquired businesses, through a renewed focus on customer experience.

Program Overview

Build pride in the national family of brands and the power of the larger organization, educate employees about their role in the delivery of the new customer experience, providing a safe and reliable solution, less susceptible to price volatility

Results

Created a unifying message across all brands, balancing local and national pride and power.

Learn More About Our Impact