Announcing Experience 360™ – The Complete Customer Experience Health Check20060411163350

Announcing Experience 360™ – The Complete Customer Experience Health Check

Lacey StephenApril 11, 20060 comments
Strativity Group announced today the availability of Experience 360™, a customer experience attribute and attitude analysis that examines the s...
“We Do Not Love Customers” Admit a Majority of Executives in Strativity CEM Study20060214175438

“We Do Not Love Customers” Admit a Majority of Executives in Strativity CEM Study

Lacey StephenFebruary 14, 20060 comments
Majority of companies fail to grasp financial aspects of their customer relationships and therefore fail to execute customer strategies effectively, i...
Why Don’t They Sell? – Because They Are Not Sold! Announcing A New Employee Performance Diagnostic Tool20050913175739

Why Don’t They Sell? – Because They Are Not Sold! Announcing A New Employee Performance Diagnostic Tool

Lacey StephenSeptember 13, 20050 comments
Strativity Group, Inc. announces the introduction of Drivers for Performance Excellence (DPE™), an innovative employee performance diagnostic t...
AARM and Strativity Group Announce Cooperation20050613163040

AARM and Strativity Group Announce Cooperation

Lacey StephenJune 13, 20050 comments
The Association for the Advancement of Relationship Marketing (AARM) and Strativity Group, Inc, a New Jersey based research and consulting firm, annou...
New Diagnostic Tool Bridges Gap between Customer Expectation and Employee Execution20050412170133

New Diagnostic Tool Bridges Gap between Customer Expectation and Employee Execution

Lacey StephenApril 12, 20050 comments
Responding to client demand for cost-effective strategy tools, customer experience strategy firm, Strativity Group, Inc. has launched Experience Gap A...
Majority of Senior Executives Claim They Do Not Deserve Their Customer’s Loyalty and Fail to Understand the Economics of Relationships, According to Global Survey20050214165920

Majority of Senior Executives Claim They Do Not Deserve Their Customer’s Loyalty and Fail to Understand the Economics of Relationships, According to Global Survey

Lacey StephenFebruary 14, 20050 comments
Companies continue the downward trend of taking their customers for granted and the overall relationship between company and customer is getting worse...
The Reinvention of IT – Evolution from Commodity to Innovative Business Driver20041213175338

The Reinvention of IT – Evolution from Commodity to Innovative Business Driver

Lacey StephenDecember 13, 20040 comments
Strativity Group, Inc. announces publication of a new book by Lior Arussy, founder and president of the company. In the book, Innovating IT - Transfor...
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