“Customer Experience is not just about

passion. It is about profitable results.”

~Lior Arussy

“Connecting With Customers: Going beyond the transaction keeps customer loyalty high.” by Amanda Bakazar

Posted: Oct 17, 2013 by Lior Arussy

Great new article featuring Strativity Group on

“Hiring well is the most important thing convenience store operators can do if they’re looking to connect emotionally with shoppers, said Lior Arussy, CEO of Strativity, a customer experience strategy company in Hackensack, New Jersey.”

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