Education Resources
Strativity has an unparalleled track record in successfully developing and delivering off-the-shelf and customized CX education programs. We understand and appreciate that you just may not have the budget and resources to develop a customized program. You may find that one of our established training programs may suit your needs.

CX for All Employees

CX for Leaders

CX for Journey Mapping and Management

CX for Practitioners

Be.Lead.Do! is a Strativity proprietary platform that helps empower managers to train and coach employees to instill purpose in their work and increase the performance of experience delivery. Be.Lead.Do! is an affordable, mobile-ready online leadership decision resource, organized into concise 20-minute interactive modules, which you can fit in every day to improve your performance as a leader. The content is original and based on our experience of training over 375,000 employees and researching over 300 business books.
The platform is interactive and designed for busy managers. It makes professional development efficient and offers ongoing problem-solving guidance. Be.Lead.Do! is practical and actionable, putting the tools you need to confront the daily challenges of leadership–like decision-making and problem-solving. We are including 500 licenses of the platform for the purposes of pricing for the proposals. Number of licenses can be refined as we enter into strategic planning. Learn more at
We literally wrote the book on customer experience – and then some.
Lior Arussy has published 7 books about customer experience, including Customer Experience Strategy, Excellence Every Day, and Exceptionalize It! In 2016, Strativity was featured in Mercedes-Benz’s book Driven to Delight to showcase the impact of the CX transformation program we delivered for Mercedes-Benz USA.