July 2014 News – New Fall CEM Program, What Taylor Swift Knows about Customer Experience and more

Posted On July 18, 2014
By Marketing



Strativity Company Logo



July 2014 News 




Accelerate Cultural Transformation

Consistently engaged employees are the key to creating better customer experiences and loyal customers, but as companies struggle to keep up with the fast-paced world of cultural transformation they are losing the hearts and minds of their employees. Why? Because nobody likes change.
In this on-demand Human Captial Institute webcast, Lior Arussy explores why you need to move from change management to cause management, and why it is imperative that you present a challenge as an opportunity to make a difference.



6 World Cup Lessons Applicable to Every Customer Relationship 

Our newest Strativity blog explores what world-class athletes can teach us about aspiring to be number one in your customers’ eyes. Read more


What Taylor Swift Doesn’t Know She Knows about Customer Experience

An American pop star turned Customer Experience expert? Taylor has some great insights into how to stay relevant with your fans…and customers. Read more


We have a Winner! 

Congrats to Manitoba Telecom Services. They will be receiving a complimentary Customer Experience Management Workshop on behalf of Clicktoolsa Strativity partner.



Thank you for your continued support! 


– The Strativity Team 



HCI Employee Engagement Conference


We will be in Seattle July 23-25 at the Human Capital Institute Employee Engagement Conference. Stop by and say hi, or follow us at the event on Twitter with the #Strativity tag.


Get a free assessment and customized report. Find out where your company lands on our CEM Maturity Model. strativity.com/assessment