Leading Customer Experience and Design firm Strativity Group unveils the Cultural Experience & Performance (CEP) Index™ for a combined measure of brand strategy, employee experience, operations, customer experience, and culture.
NEW JERSEY, June 4, 2018 — Organizations are now able to assess the health of their culture through the new Cultural Experience & Performance (CEP) Index™ introduced by leading employee experience and cultural design firm Strativity Group. The CEP Index™ was designed to assess employees and managers readiness to execute strategies and deliver exceptional customer experience. The multidimensional analysis help executives understand the obstacles to living up to their brand promise and values.
An organization’s culture is an indicator of the health of the organization, the strength of its leadership team, resilience to adapt to change and therefore their overall competitiveness.
“Culture and purpose-based performance are no longer optional. Stated Strativity President and CEO, Lior Arussy. “They are core expectations of both employees and customers and will determine future market relevance”.
For additional information about the CEP Index™ and the 16 dimensions measured, please contact your Strativity representative or CustomerExperience@Materialplus.io
About Strativity Group Passion, Expertise, and Execution
Strativity is an LRW Group company. Strativity is a global experience design and transformation firm that cultivates purposeful relationships between your brand and your customers by unlocking your organization’s true potential. With over 200 completed projects in 21 countries impacting over 600 million customers and 1,000,000 employees, Strativity is ready to face your challenge.
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