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“Customer Experience is not just about

passion. It is about profitable results.”

~Lior Arussy

October News: The Secret to Accelerating Organizational Transformation, and more

Posted: Oct 31, 2014 by Katie Kazmierczak

 

 

 

October 2014 News & Insights

 

Strativity Company Logo

 

Website News 

The NEW Strativity.com! 

 

We have improved our user experience by offering direct access to the hottest topics in the industry. Visit our new landing pages that offer inspiring and informative content about customer experience, employee engagement, cultural transformation and more! 
Click here to see the new look
 

 

Coming February 2015 

CX Masters – Making a Difference in World Causes

 

 

An experiential, invitation-only learning program designed for 20 senior executives, participants will discover an accelerated innovation process for implementing customer experience frameworks while also redesigning the customer experience for the American Diabetes Association. Learn more about this exciting program that will impact the lives of nearly 30 million Americans living with diabetes. 
 
Date: February 3-4, 2015
Location: Mandarin Oriental, Las Vegas, NV 

 

Contact jessica@strativity.com for pricing and availability. 

 

 

Upcoming Webcast 

 

 

No employee likes change, which is the very obstacle to any change management program. Discover why you need to move from change management to cause management, and why it is imperative that you present a challenge as an opportunity to make a difference. 
 
Sign up to watch Lior Arussy and Melissa Sturno’s presentation from The Conference Board’s 2014 Change Management Conference. The web event will be followed by a live Q&A with the presenters. 

 

 

On-Demand
Next Generation Customer Journey Mapping – Actionable, Results-Driving Tools  

 

Customer Journey Mapping is a critical step in customer experience transformation. However, many such initiatives have ended up as just a colorful poster rather than a concrete strategy. Designing effective, actionable customer journeys is the focus of this joint webcast with Bruce Temkin and Lior Arussy. 

Watch here

 

 

 

Thank you for your continued support!

 

– The Strativity Team 

 
 

In brief: 

 

November 17, 2014

3pm – 4pm EST 

B-Cause: Accelerating Organizational Transformation 

Click to Register

 

February 3-4, 2015

CX Masters at the Mandarin Oriental, Las Vegas

Contact us for availability

 

 

What’s new…

 

 

Become Your Organization’s Architect – Think Outside the Box

Click to read

 

Are Your Customer Experience Enablers Sabotaging Your Customer Centricity Efforts? 

Click to read

 

 

Why Customer Experience Applies to Everyone

Click to read

 

 

 

 

We are pleased to announce that Strativity has been named to the Inc. 5,000 list of America’s Fastest Growing Companies for the Second Year in a Row!

 

Learn more here

 

 

 

 

 

Follow us on Twitter

@StrativityGroup

 

 

 

 

Videos on organizational transformation, customer experience, innovation and more at the Strativity YouTube Channel.