Hackensack, NJ (PRWEB) August 14, 2014
Strativity Group, a global customer experience transformation firm, is listed in the August 2014 Forrester Research, Inc. report, Market Overview: Where To Get Help With Culture Transformation. The report states that “Strativity executes complex customer experience transformations.”
The report highlights Strativity’s Experience 360™ tool and a client case study. Forrester shows that Strativity has “developed expertise in franchise models or distributed workforces.”
“After completing over 150 projects in 21 countries, I believe that Forrester’s inclusion of Strativity in this report is a clear recognition of our position in the marketplace,” says Strativity President, Lior Arussy. “With the successful launch of large, complex projects – such as launching a program for 25,000 employees in less than two months – Strativity brings speed of execution to cultural transformation.”
Strativity’s cultural transformation services include:
- Identify – complete diagnostics of employees’ and customers’ challenges and opportunities
- Innovate – design the ideal performance and customer experience
- Inspire – Strategy dissemination to executives, managers and employees
- Impact – complete sustainability program to ensure lasting results
For more information about Strativity cultural transformation services contact [email protected], 201-808-8500.
About Strativity Group, Inc.
Strativity Group, Inc. is a global Customer Experience transformation firm. We define success by a single word: EXECUTION. Our holistic, integrated approach is unique and allows us to deliver exceptional performance, experiences and results for our clients. Our work spans multiple industries with clients that include: FedEx, Royal Mail, Mercedes-Benz, Capital One, Sage, and more. We have conducted over 150 transformation projects, impacting an estimated 220 million customers and 375,000 employees in 21 countries. For more information, visit https://strativity.com.