Partner on the Journey to Customer Obsession – New Independent Report Cites Strativity Cultural Transformation Expertise

Posted On August 14, 2014
By Marketing

Hackensack, NJ (PRWEB) August 14, 2014

Strativity Group, a global customer experience transformation firm, is listed in the August 2014 Forrester Research, Inc. report, Market Overview: Where To Get Help With Culture Transformation. The report states that “Strativity executes complex customer experience transformations.”

The report highlights Strativity’s Experience 360™ tool and a client case study. Forrester shows that Strativity has “developed expertise in franchise models or distributed workforces.”

“After completing over 150 projects in 21 countries, I believe that Forrester’s inclusion of Strativity in this report is a clear recognition of our position in the marketplace,” says Strativity President, Lior Arussy. “With the successful launch of large, complex projects – such as launching a program for 25,000 employees in less than two months – Strativity brings speed of execution to cultural transformation.”

Strativity’s cultural transformation services include:

  • Identify – complete diagnostics of employees’ and customers’ challenges and opportunities
  • Innovate – design the ideal performance and customer experience
  • Inspire – Strategy dissemination to executives, managers and employees
  • Impact – complete sustainability program to ensure lasting results

For more information about Strativity cultural transformation services contact, 201-808-8500.

About Strativity Group, Inc.

Strativity Group, Inc. is a global Customer Experience transformation firm. We define success by a single word: EXECUTION. Our holistic, integrated approach is unique and allows us to deliver exceptional performance, experiences and results for our clients. Our work spans multiple industries with clients that include: FedEx, Royal Mail, Mercedes-Benz, Capital One, Sage, and more. We have conducted over 150 transformation projects, impacting an estimated 220 million customers and 375,000 employees in 21 countries. For more information, visit

Media Contact 
Katie O’Connell
Twitter: @StrativityGroup