News & Announcements

Strativity Ranks Among the Top Experience Strategy & Business Transformation Providers20190529115614

Strativity Ranks Among the Top Experience Strategy & Business Transformation Providers

In the News
Strativity was among the select companies qualified by Forrester Research to participate in its latest Forrester Wave™ evalua...
Single Sign-On Services launched by Strativity20190523152918

Single Sign-On Services launched by Strativity

In the News
The world’s premier customer experience (CX) and culture design consultancy, Strativity Group, LLC., introduces Single Sign-O...
Strativity Recognized by Two Leading Independent Firms20181129131251

Strativity Recognized by Two Leading Independent Firms

In the News
In this season of giving thanks, Strativity Group would like to extend a warm and sincere message of gratitude to all of our ...
Volvo Car Canada Partners with Strativity to Elevate Customer Experience20181011111423

Volvo Car Canada Partners with Strativity to Elevate Customer Experience

In the News
(RICHMOND HILL, ON.) Volvo Car Canada Ltd. today announced it is partnering with Strativity Group LLC, a global experience de...
For the 6th Time, Strativity Group Appears on the Inc. 5000 Annual List of Fastest-Growing Private Companies20180815123902

For the 6th Time, Strativity Group Appears on the Inc. 5000 Annual List of Fastest-Growing Private Companies

In the News
Leading Customer Experience and Design firm Strativity Group recognized on Inc. 5000 Honor Roll for the second consecutive ye...
New Cultural Experience & Performance Index™ Provides Holistic View of Organizational Execution Readiness20180604083250

New Cultural Experience & Performance Index™ Provides Holistic View of Organizational Execution Readiness

In the News
Leading Customer Experience and Design firm Strativity Group unveils the Cultural Experience & Performance (CEP) Index&#x...
Strativity Unveils A New Solution To Accelerate Organizational Change20180517110506

Strativity Unveils A New Solution To Accelerate Organizational Change

In the News
Future Ready Impact™ is designed to help employees and managers assess and build their change resilience to accelerate...
Strativity Joins LRW and Expands Consulting Offering With More Powerful Analytics20180205161512

Strativity Joins LRW and Expands Consulting Offering With More Powerful Analytics

In the News
Los Angeles – LRW, a leading global analytics and insights consultancy, announced today that it has completed the purchase of...
Leading Experience and Culture Design Firm, Strativity Group, Announces Expansion Into European and Asian Markets20180118142317

Leading Experience and Culture Design Firm, Strativity Group, Announces Expansion Into European and Asian Markets

In the News
The world’s premier Experience and Culture Design consultancy, Strativity Group, Inc., expands into Europe and Asia with two ...
CX Pioneers, Strativity Group Honored by Consulting Magazine20171102110100

CX Pioneers, Strativity Group Honored by Consulting Magazine

In the News
Consulting Magazine names Strativity Group to its list of fastest growing consulting firms for the third consecutive year. Ha...
Strativity’s Touchpoint Dashboard Unveils Customer Types and Enhanced User Interface20171017090042

Strativity’s Touchpoint Dashboard Unveils Customer Types and Enhanced User Interface

In the News
The world’s premier customer experience consultancy, Strativity Group, Inc., rolls out new features within Touchpoint Dashboa...
Strativity IMCO™ Study Finds Employee Engagement Linked Directly to Strength In Leadership20170907080038

Strativity IMCO™ Study Finds Employee Engagement Linked Directly to Strength In Leadership

In the News
Hackensack, NJ—September 7, 2017—A newly released study about the state of employee engagement in the US found that more than...
Creating a Culture of Resilience and Empowerment – Chief Executive Magazine20170822191444

Creating a Culture of Resilience and Empowerment – Chief Executive Magazine

In the News
IF AN NBC NEWS TRUCK WERE to park in front of your office, what would your employees do? When I ask this question, most CEOs ...
How to Create a Culture of Putting Customers First – Crain’s New York Business20170821174340

How to Create a Culture of Putting Customers First – Crain’s New York Business

In the News
How to Create a Culture of Putting Customers First Insights from a transformation expert As a leading global authority on cus...
Strativity Group Inc. To Appear on the Inc. 5000 Honor Roll Upon Fifth Consecutive Listing Inc. Magazine Unveils 36th Annual List of America’s Fastest-Growing Private Companies—the Inc. 500020170816123944

Strativity Group Inc. To Appear on the Inc. 5000 Honor Roll Upon Fifth Consecutive Listing Inc. Magazine Unveils 36th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000

In the News
  Strativity Group Inc. is the undisputed leader in design and cultural transformation NEW JERSEY, August 16, 2017 ̵...
Strativity Launches Comprehensive Journey Management Education Hub within Touchpoint Dashboard20170727070054

Strativity Launches Comprehensive Journey Management Education Hub within Touchpoint Dashboard

In the News
The world’s premier Customer Experience consultancy, Strativity Group, Inc., launches the Journey Management Education Hub wi...
Strativity Named Vanguard Leader in ALM Intelligence Report20170322135746

Strativity Named Vanguard Leader in ALM Intelligence Report

In the News
Only boutique consulting firm named a Vanguard Leader in ALM Employee Experience Consulting report. Hackensack, NJ, March 22,...
Andrew McInnes and David J. Nash Join Strativity Group as Firm Expands in 201720170320080008

Andrew McInnes and David J. Nash Join Strativity Group as Firm Expands in 2017

In the News
The world’s premier Customer Experience consultancy, Strativity Group, Inc., adds customer experience consultants, expanding ...
Strativity Group Named to Consulting Magazine’s 2017 Seven Small Jewels Ranking20170214150722

Strativity Group Named to Consulting Magazine’s 2017 Seven Small Jewels Ranking

In the News
Global customer experience design and transformation firm focus on customers yields exceptional results Hackensack, New Jerse...
Strativity’s Journey Management Academy takes off with the PORSCHE Experience20170209193810

Strativity’s Journey Management Academy takes off with the PORSCHE Experience

In the News
Hackensack, NJ, February 9, 2017 –Strativity Group, Inc., the world’s leading customer experience consultancy, announces the ...
Strativity Group Recognized By Consulting Magazine For Second Straight Year.20161014165209

Strativity Group Recognized By Consulting Magazine For Second Straight Year.

In the News
Awards and accolades abound for a second straight year at the World’s Largest CX Transformation firm, Strativity Group, named...
Strativity named to CIOReview’s 20 Most Promising Customer Experience Management Solution Providers 201620160914112328

Strativity named to CIOReview’s 20 Most Promising Customer Experience Management Solution Providers 2016

In the News
FREMONT, CA—September 14th, 2016—Strativity earns a place in the list of 20 Most Promising Customer Experience Management Sol...
91% of Companies Report Unsuccessful Change Programs: Strategy Execution Failure is the Norm20160913060025

91% of Companies Report Unsuccessful Change Programs: Strategy Execution Failure is the Norm

In the News
New study released today by Harvard Business Review Analytic Services uncovers disconnect between executives and employees. N...
Strativity Group Inc. Honored with New Jersey SmartCEO’s Corporate Culture Award20160828122318

Strativity Group Inc. Honored with New Jersey SmartCEO’s Corporate Culture Award

In the News
Strativity Group Inc. is the undisputed leader in customer experience design and transformation Hackensack, NJ (Aug. 29, 2016...
Strativity Group Inc. to Appear on the Inc. 5000 List for Fourth Consecutive Year20160817180533

Strativity Group Inc. to Appear on the Inc. 5000 List for Fourth Consecutive Year

In the News
Inc. Magazine Unveils 35th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000  Strativity Group Inc. is...
Strativity Group Named as One of the Best Places to Work20160526090052

Strativity Group Named as One of the Best Places to Work

In the News
The Business Intelligence Group today announced that it has awarded Strativity Group, Inc. a Best Places to Work in their ina...
Strativity Group’s Touchpoint Dashboard Expands Its European Footprint20160419095643

Strativity Group’s Touchpoint Dashboard Expands Its European Footprint

In the News
Customer experience design and management consulting firm, Strativity Group, Inc. retains Danny Peters as Head of Client Succ...
Strativity Group Only Customer Experience Firm Recognized By Both Consulting Magazine and SmartCEO Magazine20151111115343

Strativity Group Only Customer Experience Firm Recognized By Both Consulting Magazine and SmartCEO Magazine

In the News
The World’s Largest CX Transformation firm, Strativity Group, named 36th fastest growing consulting firm by Consulting Magazi...
Touchpoint Dashboard Completely Transforms Customer Journey Mapping into Journey Management through Addition of Action Planning20151103040034

Touchpoint Dashboard Completely Transforms Customer Journey Mapping into Journey Management through Addition of Action Planning

In the News
Within days of its acquisition by Strativity Group, Touchpoint Dashboard releases new features to transform maps from static ...
Strativity Acquistion of Touchpoint Dashboard Shifts Focus to Customer Journey Management20151028113257

Strativity Acquistion of Touchpoint Dashboard Shifts Focus to Customer Journey Management

In the News
Strativity’s Lior Arussy discusses the acquisition of Touchpoint Dashboard with CRMExchange.    In their recent an...
Strativity Group Inc. Acquires Touchpoint Dashboard, LLC.20151019080002

Strativity Group Inc. Acquires Touchpoint Dashboard, LLC.

In the News
Acquisition creates the largest customer experience transformation firm in the world. Hackensack NJ, October 19, 2015 – Strat...
Three Steps to Customer Centricity20151013111817

Three Steps to Customer Centricity

In the News
By Matthew Brodsky, CMS Wire Customer centricity has become the vegetables of marketing. Everyone knows they should be doing ...
Strativity Group Inc. To Appear On the Inc. 5000 List For Third Consecutive Year20150812112610

Strativity Group Inc. To Appear On the Inc. 5000 List For Third Consecutive Year

In the News
Inc. Magazine Unveils 34th Annual List of America’s Fastest-Growing Private Companies—the Inc. 5000.  Strativity Group Inc. i...
Announcing New Customer Journey Management Workshops from Strativity’s Practitioners20150804154137

Announcing New Customer Journey Management Workshops from Strativity’s Practitioners

In the News
  For the first time, journey mapping from practitioners with real life experience based upon hundreds of projects world...
Strativity’s Customer Experience Success Story Featured by Leading Research Group20150706203316

Strativity’s Customer Experience Success Story Featured by Leading Research Group

In the News
Research report highlights Strativity’s Mercedes-Benz Customer Experience program The report details Mercedes-Benz USA’S jour...
Seven Training Mistakes Retailers Make20150529175711

Seven Training Mistakes Retailers Make

In the News
Steve Cohn, Strativity’s Director of Learning, was interviewed for Vow Magazine‘s article, “Seven Training ...
Why Is Exceptionalism So Important?20150415200800

Why Is Exceptionalism So Important?

In the News
Strativity announces the release of Exceptionalize It! Arussy does it again with Exceptionalize It!. His advice will flip you...
Exceptionalize It! Excerpt on 800ceoread20150414220242

Exceptionalize It! Excerpt on 800ceoread

In the News
 800ceoread features an excerpt from an updated version of Lior Arussy’s most popular book, Exceptionalize It! This exc...
Strativity Group Acquires Burnham Marketing, Expanding Human-Centric Design Offering20150401122613

Strativity Group Acquires Burnham Marketing, Expanding Human-Centric Design Offering

In the News
Customer experience design and management consulting firm, Strativity Group, Inc. has acquired brand strategy and human-cente...
Strativity Group Founder Lior Arussy named to 2015 Top 25 Customer Experience Leaders list20150311230302

Strativity Group Founder Lior Arussy named to 2015 Top 25 Customer Experience Leaders list

In the News
   Congratulations to Strativity Group Founder, Lior Arussy, upon being named among the 2015 Top 25 Customer Experience Leade...
Strativity Group Announces the Launch of the Exceptional Journey Network and New Customer Journey Management Tool20150218100047

Strativity Group Announces the Launch of the Exceptional Journey Network and New Customer Journey Management Tool

In the News
New offering combining service and technology to enable clients to develop a customer journey and manage all improvements for...
Customer Relationship Status: “It’s Complicated”20150210181930

Customer Relationship Status: “It’s Complicated”

In the News
Strativity Group Inc. releases the results of a recent CX Pulse survey measuring the relationship between organizations and t...
Introducing Be.Lead.Do! – On-Demand Leadership Tools for 21st Century Managers20150115212746

Introducing Be.Lead.Do! – On-Demand Leadership Tools for 21st Century Managers

In the News
Be.Lead.Do! empowers customer-facing managers in all industries with immediately actionable tools, templates and strategies. ...
Strativity Interviewed For New Independent Report Explaining Why Customer Experience Knowledge and Training Are Essential to Sustaining Customer Obsession20141217001204

Strativity Interviewed For New Independent Report Explaining Why Customer Experience Knowledge and Training Are Essential to Sustaining Customer Obsession

In the News
Report addresses how companies can ensure every employee knows their role in creating superior customer experience Hackensack...
Strativity Case Study Included in New Independent Report on Customer Journey Mapping20141216001204

Strativity Case Study Included in New Independent Report on Customer Journey Mapping

In the News
Report addresses key factors companies should consider when choosing a consultancy to assist with redesigning the customer jo...
Strativity Presents New Customer Experience Learning Program: CX Masters – Making a Difference in World Causes20141209180755

Strativity Presents New Customer Experience Learning Program: CX Masters – Making a Difference in World Causes

In the News
New program aims to immerse and inspire the world’s top executives while they contribute their expertise to the future of dia...
New Independent Report Cites Example of Strativity’s Work in Customer Experience Consulting20141202001204

New Independent Report Cites Example of Strativity’s Work in Customer Experience Consulting

In the News
Report Addresses Steps CX Professionals Can Take to Build a Customer Experience Strategy Hackensack, NJ (PRWEB) December 02, ...
New Independent Report Cites Strativity’s Journey Mapping Methodology20141028175335

New Independent Report Cites Strativity’s Journey Mapping Methodology

In the News
Hackensack, NJ (PRWEB) October 28, 2014 Expertly executed Journey Mapping acknowledged as the cornerstone of successful custo...
Strativity Named to Inc. 5000 List of America’s Fastest Growing Companies Second Year in a Row20140819223546

Strativity Named to Inc. 5000 List of America’s Fastest Growing Companies Second Year in a Row

In the News
Hackensack, NJ (PRWEB) August 19, 2014 Strativity Group, Inc., a global customer experience research and consulting firm spec...
Success Story: Increased Employee Engagement, Brand Pride, and Sales – Join Strativity’s September Webcast20140819221321

Success Story: Increased Employee Engagement, Brand Pride, and Sales – Join Strativity’s September Webcast

In the News
Hackensack, NJ (PRWEB) August 19, 2014 Join Automotive Management Services, Inc. (AMSI) Customer Service Development Director...
Partner on the Journey to Customer Obsession – New Independent Report Cites Strativity Cultural Transformation Expertise20140814171351

Partner on the Journey to Customer Obsession – New Independent Report Cites Strativity Cultural Transformation Expertise

In the News
Hackensack, NJ (PRWEB) August 14, 2014 Strativity Group, a global customer experience transformation firm, is listed in the A...
Next Generation Customer Journey Mapping – Actionable, Results-Driving Tools: Bruce Temkin to Join Strativity Webcast20140805165954

Next Generation Customer Journey Mapping – Actionable, Results-Driving Tools: Bruce Temkin to Join Strativity Webcast

In the News
Strativity Group is pleased to announce our September 16, 2014 webcast, Next Generation Customer Journey Mapping, featuring B...
Customer Experience is the Path to Profit – New Independent Report Includes Strativity Research20140721232724

Customer Experience is the Path to Profit – New Independent Report Includes Strativity Research

In the News
Hackensack, NJ (PRWEB) July 17, 2014 Strativity Group was cited in the July 2014 Forrester Research, Inc. report, How to Make...
Strativity Group Announces Next Customer Experience Management Certification Program – Fall 201420140716234350

Strativity Group Announces Next Customer Experience Management Certification Program – Fall 2014

In the News
Hackensack, NJ (PRWEB) July 16, 2014 Strativity Group’s next Customer Experience Management (CEM) Certification program...
Strativity Announces Next Live Webcast: Accelerating Cultural Transformation – June 17, 201420140521191534

Strativity Announces Next Live Webcast: Accelerating Cultural Transformation – June 17, 2014

In the News
Change Organizational Culture, Improve Employee Engagement and Drive Performance from Average to Exceptional HACKENSACK, N.J....
Strativity Releases Benchmark Survey Results – 81% of Global Companies Are Not Committed to Customer Experience20140327155003

Strativity Releases Benchmark Survey Results – 81% of Global Companies Are Not Committed to Customer Experience

In the News
Majority of Companies Fail to Capture Economics of Customer Experience HACKENSACK, N.J., March 27, 2014 – Strativity Group, t...
Next Generation Customer Experience Management – Strativity’s 2014 CEM Certification Program20140211235324

Next Generation Customer Experience Management – Strativity’s 2014 CEM Certification Program

In the News
HACKENSACK, N.J., February 11, 2014 – Strativity Group, the world leader in Customer Experience Transformation, is unveiling ...
Strativity Launches 2014 Customer Experience Management Global Benchmark Survey20140211235319

Strativity Launches 2014 Customer Experience Management Global Benchmark Survey

In the News
HACKENSACK, N.J., February 11, 2014 – Strativity Group, the world leader in Customer Experience Transformation, has launched ...
Introducing Strativity’s IMCO™ Employee Engagement Programs20140129212012

Introducing Strativity’s IMCO™ Employee Engagement Programs

In the News
HACKENSACK, NJ, January 29, 2014 – Strativity Group, the world leader in Customer Experience transformation and Strategy Exec...
Strativity Named on Inc. 5000 List of America’s Fastest Growing Companies20130830173844

Strativity Named on Inc. 5000 List of America’s Fastest Growing Companies

In the News
Strativity Group ranked among the fastest growing consulting firms August 22, 2013 (Hackensack, NJ) – Strativity, a global cu...
Strativity Group Announces 2013 Customer Experience Management Next Generation Certification Program20130717201521

Strativity Group Announces 2013 Customer Experience Management Next Generation Certification Program

In the News
With over 750 graduates, the premier CEM certification program offers new dates in US Canada and Europe....
Executives Define Customer Relationships As “Complacent,” According to New Survey20130312204609

Executives Define Customer Relationships As “Complacent,” According to New Survey

In the News
HACKENSACK, N.J., March 12, 2013 /PRNewswire/ -- Strativity Group, Inc., a global customer experience transformation firm, to...
Strativity Launches PACE Your Performance™ Leadership Program for Customer Centric Organizations20130108203735

Strativity Launches PACE Your Performance™ Leadership Program for Customer Centric Organizations

In the News
Jan. 8, 2013 - Hackensack, NJ - Strativity Group, Inc. (www.strativity.com), a leader in customer centric business transforma...
Strativity Group, Inc. Expands Services to Canadian Clients20121112203302

Strativity Group, Inc. Expands Services to Canadian Clients

In the News
Wayne Morris Appointed as Principal in charge of Canadian Operations HACKENSACK, N.J., Nov. 8, 2012 /PRNewswire/ -- Strativit...
Bring Customer Experience To Every Employee Strativity Announces New Customer Experience Training DVD Series20120524203901

Bring Customer Experience To Every Employee Strativity Announces New Customer Experience Training DVD Series

In the News
Strativity Group, Inc. is proud to unveil an all-new Customer Experience educational DVD series for Customer Experience Pract...
NICE to Host Executive Breakfast Series focusing on Maximizing VoC programs20120327170501

NICE to Host Executive Breakfast Series focusing on Maximizing VoC programs

In the News
NICE to Host Executive Breakfast Series focusing on Maximizing VoC programs: Executives Will Share Knowledge, Learn How To De...
Strativity Group Expands to Latin America Providing Proven Customer Experience Methodology General20120306173816

Strativity Group Expands to Latin America Providing Proven Customer Experience Methodology General

In the News
Strativity Group, Inc. (www.strativity.com), seeks to enhance customer experience, differentiation, and profitability for bus...
Proven Customer Experience Methodology Now Available in Germany and Spain20120214172443

Proven Customer Experience Methodology Now Available in Germany and Spain

In the News
Strativity Group, Inc. (www.strativity.com), today announced the expansion of its customer experience consulting network to ...
Strativity Group CEO and Founder Lior Arussy, to Deliver Keynote at Customer Experience Strategies Summit West20120201173641

Strativity Group CEO and Founder Lior Arussy, to Deliver Keynote at Customer Experience Strategies Summit West

In the News
Strativity Group, Inc. (www.strativity.com), announced today that Lior Arussy, Strativity’s CEO and Founder, will be deliver...
Strativity Group’s Lior Arussy Elected to Board of Directors of Customer Experience Professionals Association20111024175035

Strativity Group’s Lior Arussy Elected to Board of Directors of Customer Experience Professionals Association

In the News
Strativity Group, Inc. (www.strativity.com), the recognized leader in customer experience design and strategy execution annou...
Strativity Group Announces 2011 Customer Experience Management Next Generation Certification Program20110329172732

Strativity Group Announces 2011 Customer Experience Management Next Generation Certification Program

In the News
With over 500 graduates, the premier CEM certification program offers new program in Europe...
Strativity Group Announces the Opening of the Turkey Office20101109173538

Strativity Group Announces the Opening of the Turkey Office

In the News
Strativity Group, Inc. (www.strativity.com), today announced the formation of a strategic alliance with training and consulti...
Strativity Group Opens Sydney Office to Support Growing Interest in Customer Experience Management in Australia and New Zealand20101102174738

Strativity Group Opens Sydney Office to Support Growing Interest in Customer Experience Management in Australia and New Zealand

In the News
Strativity Group, a leading provider of customer experience services, today announced it has opened an office in Sydney to s...
“Respect our Private Space in Social Media” Customers Declared in 2010 Strativity Study20100921160337

“Respect our Private Space in Social Media” Customers Declared in 2010 Strativity Study

In the News
Strativity Group announces today the release of the 2010 Social Experience Study. The study was designed to discover trends i...
“Customer Experience is The Path To Profit” 2010 Strativity Study Demonstrates20100913160040

“Customer Experience is The Path To Profit” 2010 Strativity Study Demonstrates

In the News
Strativity Group announces today the release of the 2010 Consumer Experience Study. The study unveils that consumers pay care...
Strativity Group Announces a Strategic Partnership with KOBRA of Norway20100825172942

Strativity Group Announces a Strategic Partnership with KOBRA of Norway

In the News
Strativity Group, Inc. (www.strativity.com), today announced the formation of a strategic alliance with consulting firm KOBRA...
Consumers are willing to pay for exceptional customer experiences even in Tough Economic Times20090804165036

Consumers are willing to pay for exceptional customer experiences even in Tough Economic Times

In the News
Strativity Group (www.Strativity.com) announced it will be unveiling the surprising results of their Customer Experience cons...
Strativity Group Introduces new eBook Exceptional Service20090618174107

Strativity Group Introduces new eBook Exceptional Service

In the News
Strativity Group, a customer experience research and consulting firm, announced the release of its new eBook, Exceptional Ser...
2009 Global Customer Experience Management Benchmark Study20090526162249

2009 Global Customer Experience Management Benchmark Study

In the News
“The biggest surprise in the study was that certain companies decided to INCREASE their investment in customer relationships ...
Strativity Group Announces New Dates for the Customer Experience Management Certification Program20090513173310

Strativity Group Announces New Dates for the Customer Experience Management Certification Program

In the News
Strativity Group. announced today the expansion of its CEM certification to include an optional third day of practice with t...
Strativity Group Introduces New Customer Experience Educational Book Series20090218173917

Strativity Group Introduces New Customer Experience Educational Book Series

In the News
Strativity Group Inc., a customer experience research and consulting firm today announced the launch of Need2Know™, it...
Announcing Performance Excellence™ – Customer Experience Best Practices Database20090203163723

Announcing Performance Excellence™ – Customer Experience Best Practices Database

In the News
Strativity Group announced today the launch of Performance Excellence™, its proprietary database containing over 1,000...
Strativity Group Launches Customer Experience Management Academy – Online Learning Series20090127174216

Strativity Group Launches Customer Experience Management Academy – Online Learning Series

In the News
Strativity Group, Inc., a customer experience research and consulting firm, announced today the launch of its Customer Exper...
Strativity Group Launches New Customer Experience Innovation Workshops20090122174420

Strativity Group Launches New Customer Experience Innovation Workshops

In the News
Strativity Group announced today the launch of two new customer experience innovation workshops. The new workshops are design...
Strativity Group to Address UW E-Business Consortium at University of Wisconsin20090114174940

Strativity Group to Address UW E-Business Consortium at University of Wisconsin

In the News
Strativity Group has accepted an invitation from the UW E-Business Consortium at the University of Wisconsin - Madison to add...
Strativity Group Launches Its Next Generation Customer Experience Diagnostic20090107174322

Strativity Group Launches Its Next Generation Customer Experience Diagnostic

In the News
Strativity Group Inc., a customer experience research and consulting firm, announced today the launch of its next generation ...
Strativity Group Announces New Dates for the Customer Experience Management Certification Program20081216173150

Strativity Group Announces New Dates for the Customer Experience Management Certification Program

In the News
Strativity Group announced today the expansion of its Customer Experience Management (CEM) Certification Program to include a...
Strativity Group Announces New Dates for the Customer Experience Management Certification Program20080709173038

Strativity Group Announces New Dates for the Customer Experience Management Certification Program

In the News
Strativity Group, Inc. a global customer experience research and consulting firm announced today its Customer Experience Mana...
Strativity Launches Economics of Customer Experience™20080619175140

Strativity Launches Economics of Customer Experience™

In the News
Strativity Group announced today the launch of its Economics of Customer Experience™ to help companies establish the b...
The Excellence Myth Inhibits People’s Performance20080514175237

The Excellence Myth Inhibits People’s Performance

In the News
A soon to be released book Excellence Every Day (Information Today, May 2008) proposes revolutionary thinking about people's ...
“Companies Fail To Define and Deliver Complete Customer Experience” A new Strativity Group Global CEM Benchmark Study Discovers20080508164844

“Companies Fail To Define and Deliver Complete Customer Experience” A new Strativity Group Global CEM Benchmark Study Discovers

In the News
The pursuit of customer loyalty through customer experience is high on the corporate agenda, yet companies still fail to unde...
Who Will Be Crowned Service Star 2008? It Could Be You!20080401175546

Who Will Be Crowned Service Star 2008? It Could Be You!

In the News
You've watched them dance, you've heard them sing, you've watched them get fired in the boardroom, and get kicked off the isl...
Strativity Group Launches the First Customer Experience Management Certification Program20070829174626

Strativity Group Launches the First Customer Experience Management Certification Program

In the News
Strativity Group, Inc. a global customer experience research and consulting firm announced today the launch of its Customer E...
Attorneys Report Same Volume of Real Estate Transactions Year over Year according to CATIC20070521163943

Attorneys Report Same Volume of Real Estate Transactions Year over Year according to CATIC

In the News
Strativity Group today announced the release of the second CATIC-sponsored Attorney Business Index (ABI) study. 341 attorneys...
“Our Customer Relationships are Dysfunctional” Admit a Majority of Executives in Strativity CEM Study20070214172333

“Our Customer Relationships are Dysfunctional” Admit a Majority of Executives in Strativity CEM Study

In the News
A majority of companies fail to deliver differentiated value to customers and therefore fail to maintain their loyalty....
Strativity Group Announces a Strategic Partnership with Izo System20070104172836

Strativity Group Announces a Strategic Partnership with Izo System

In the News
Strativity Group, Inc. (www.strativitygroup.com), today announced the formation of a strategic alliance with consulting firm ...
Strativity Group Releases “Discovering the Real Answers” A Groundbreaking Study on the New Realities of the Customer Survey and its Implications20060918174838

Strativity Group Releases “Discovering the Real Answers” A Groundbreaking Study on the New Realities of the Customer Survey and its Implications

In the News
Strativity Group (www.strativitygroup.com), a leading Customer Experiences research and consulting firm, announced today the...
CATIC® Sponsors New Attorney Business Index20060912164140

CATIC® Sponsors New Attorney Business Index

In the News
Strativity Group today announced the release of the first CATIC-sponsored Attorney Business Index (ABI) study. 339 attorneys ...
Strativity Group launches SelectCustomerForum.com, first executive exchange forum for senior executives looking to tackle customer strategy issues20060905174513

Strativity Group launches SelectCustomerForum.com, first executive exchange forum for senior executives looking to tackle customer strategy issues

In the News
Strativity Group (www.StrativityGroup.com), a leading Customer Experiences research and consulting firm, announced today the ...
SharedBook Retains Strativity Group to Work on Customer Experience Marketing and Strategy Program20060626172552

SharedBook Retains Strativity Group to Work on Customer Experience Marketing and Strategy Program

In the News
Strativity Group Inc., a global consulting firm, today announced that SharedBook Inc. (www.sharedbook.com) has retained Strat...

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