ISTANBUL, Nov. 9, 2010 – Strativity Group, Inc. (www.strativity.com), today announced the formation of a strategic alliance with training and consulting firm Ozkent & Taysever of Istanbul, Turkey. Under terms of the agreement, Ozkent & Taysever will offer Strativity Group’s customer experience research and consulting services as well as educational services in Turkey.
These offerings which include Experience 360®, Experience Inventory™, The Economics of Customer Experience™, Customer Strategy Assessment™, Evolve Your Performance™ training programs and will be adapted according to local market requirements.
“Turkish companies are increasingly focused on creating differentiation based on customer experience,” said Lior Arussy, President of Strativity Group. “We are excited to combine the Strativity Group methodology with Ozkent & Taysever’s experience with the customer strategy development and knowledge of the local market will provide Turkish companies with a profitable competitive advantage.”
The Turkish practice will be headed up by Bora Ozkent, who is the CEO of Ozkent & Taysever, a well established professional training and consulting services firm in Istanbul, specilaized in customer experience management and innovation.
“Combining the global know-how and strong brand name of Strativity with our local experience and strong client relations, I believe, Strativity will be a success story in Turkey. Customer experience is a big issue nowadays in the Turkish business community and we will be the premier service provider in this field” said Bora Ozkent commenting on the new partnership structure.
For more information about our available services please visit www.strativity.com or contact either:
Lior Arussy, Strativity Group Inc, +1 201 843-1315
Aysegul Kuyumcu Turker, Ozkent&Taysever, Exlusive Turkey Franchise of Strativity, +90 212 366 02 42
About Strativity Group, Inc.
Strativity Group, Inc. is a global research and consulting firm advising organizations on creating lasting, profitable relationships with their customers and employees through the transformation of their strategies and execution to revolve around the customer experience.
Strativity Group, Inc. works with both Global 2000 companies as well as emerging businesses around the world. Our clients include Nokia, Computer Associates, SAP, American Management Association, Seagate Technology, Honeywell, Siemens, Dimension Data, FedEx, CATIC, Circle K, University of Pennsylvania, The Fund, Capital One, Jacada, Wyeth, Sage, Herbalife, Akibia, National, Lockheed Martin, Crown Plaza Hotels & Resorts and Nordea.