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“Customer Experience is not just about

passion. It is about profitable results.”

~Lior Arussy

Strativity Group Expands to Latin America Providing Proven Customer Experience Methodology General

Posted: Mar 06, 2012 by Lacey Stephen

Hackensack, N.J. – Strativity Group, Inc. (www.strativity.com), seeks to enhance customer experience, differentiation, and profitability for businesses within Costa Rica, Panama, and Colombian markets. New Customer Experience consulting office named Strativity LATAM will provide local services.

The demand for proven Customer Experience methodology is growing in Central America and South America. Mario Morales, President of Strativity LATAM, will lead the new market in providing Strativity clients a diverse set of tools for Customer Experience success.

Mario Morales said, “As many organizations are asking for help to differentiate their products and services from their competitors, there are no consulting companies like Strativity Group in the market to provide world class tools and proven methodologies to help them become customer centric and to innovate in customer experience. We have partnered with Strativity Group because they have the best CEM methodologies, thought leadership, and success stories”.

Lior Arussy, CEO of Strativity Group said, “Partnering with Strativity LATAM is a significant resource for Latin American business’ looking to become more customer-centric”.

For more information regarding the partnership and available services visit:

www.strativity.com 

or contact:

Lacey Stephen, Marketing Coordinator
(201) 808-8510 x.1010
Julia@strativity.com

About Strativity Group, Inc.
Strativity Group, Inc. works with Global 2000 companies as well as emerging businesses around the world. Strativity Group was founded 10 years ago and has successfully completed 140 projects impacting 200 million customers and 300,000 employees throughout 20 countries. Some clients include Royal Caribbean, MasterCard, Nokia, SAP, Capital One, Crown Plaza Hotels & Resorts, Sage, FedEx, Siemens and Honeywell.

Tools for customer experience success include Experience 360®, Experience Inventory ™, Experience Innovation Workshops, CEM Certification, The Economics of Customer Experience™, Customer Strategy Assessment ™ as well as Evolve Your Performance™ training programs that will be adapted to local market requirements.