New Cultural Experience & Performance Index™ Provides Holistic View of Organizational Execution Readiness20180604083250

New Cultural Experience & Performance Index™ Provides Holistic View of Organizational Execution Readiness

Leading Customer Experience and Design firm Strativity Group unveils the Cultural Experience & Performance (CEP) Index™ for a combined meas...
How to Tame a Volatile Stock Market? Invest in Customer Experience.20180530113139

How to Tame a Volatile Stock Market? Invest in Customer Experience.

The stock market hasn’t been this volatile since the 2008-2009 Financial Crisis. Risks of a trade war, higher oil prices, rising interest rates, and o...
An Invitation to Love The Future20180507160742

An Invitation to Love The Future

Dear Friends, Colleagues and fellow proponents of change: On May 15 my new book Next Is Now – 5 Steps For Embracing Change will be released.  I dedica...
The Secret to Transformation Success: Let Go!20180424150619

The Secret to Transformation Success: Let Go!

The CEO Magazine   Organizations and executives crave predictability and consistency. Bearing the burden of accountability to stockholders and st...
Why Exceptional Patient Experience is Critical to the Health of Healthcare20180411124147

Why Exceptional Patient Experience is Critical to the Health of Healthcare

As the healthcare industry increases digital touchpoints and capabilities, healthcare consumers are becoming more engaged and are demanding an improve...
Creating a Patient-Centric Culture, an NHS Elect Interview with Strativity’s Steven Walden20180410090220

Creating a Patient-Centric Culture, an NHS Elect Interview with Strativity’s Steven Walden

Creating a Patient-Centric Culture By Steven Walden, Strativity Group  Sue Kong, Director at NHS Elect had the pleasure to interview Steven Walden, UK...
Employee-Led Cultures—Let the People Go Culture!20180222194958

Employee-Led Cultures—Let the People Go Culture!

www.chiefexecutive.net   A recent Harvard Business Review article, “The Leader’s Guide to Corporate Culture,” January 2018, outlines a framework ...
Why Journey Management Is Better Than Journey Mapping20180220141631

Why Journey Management Is Better Than Journey Mapping

Strativity’s Andrew McInnes on the importance of Journey Management for adding value to organizations beyond the workshop and “wall art.&#...
Strativity Touches Down in Australia with Pareto Fundraising JMA Course20180214100900

Strativity Touches Down in Australia with Pareto Fundraising JMA Course

Strativity’s Touchpoint Dashboard touched-down for a historic week “Down Under” in Australia this week. The Touchpoint Dashboard touch-down was record...
Are You Creating Passion?20180213135942
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