Engaged Employees Differentiate Your Customer Experience20180124192853

Engaged Employees Differentiate Your Customer Experience

JIM TIERNEY, LOYALTY360, JANUARY 24, 2018 The value and importance of an engaged workforce is imperative now for any brand. Engaged employees understa...
Surprise! 21% of Your (eNPS) Promoters Are Not Engaged20170907090036

Surprise! 21% of Your (eNPS) Promoters Are Not Engaged

Ed MurphySeptember 7, 2017, , , 0 comments
Exceptional employee performances deliver exceptional customer experiences – which in turn drive exceptional financial results. How confident are you ...