EDUCATION

Driving results by engaging employees.

 

Performance Excellence Academy: Growing Momentum

Program Overview

The Performance Excellence Academy™ is a year-long program designed to bring innovative training to your employees and keep them performing at optimal levels. Utilizing a combination of the other education programs, the Academy provides you with inspirational and informative education for an entire year to maintain employee commitment and maximize performance.

Employees will be allowed to choose their programs, and receive training in the areas that are most meaningful to them.

Program Benefits

  • Increased morale and commitment to customer service through inspirational training
  • Demonstrate your commitment to creating better experiences for your customers to your employees
  • Allows the largest number of employees to participate
  • Identifies cost effective ways to engage employees
  • Demonstrates organizational commitment to employee development success through customer experience management

Duration: ½ Day – 1 Day Each Quarter – Additional days optional

Audience: All employees

Logistics: Participants will be provided with a workbook and a certificate of completion.

Customized exercises are available upon request. Creative exercises are available upon request. Employees may submit their specific challenges in advance for additional customization.

  • Contact Strativity Group

              E-MAIL

              CONTACT FORM

              1-201-808-8500
  • Making it Your Experience: Additional Options for Maximizing Impact

    To make ideas actionable, we need to customize and reinforce them. For those managers who seek to extend the programs’ messages beyond the day, several opportunities are available:

    Program Customization:
    Customize the program to fit your products, business model and customer relationships. Based on your guidance, we will adapt our exercises and content to address the unique issues faced by your employees.

    Drivers for Performance Excellence™ :
    This proprietary diagnostic tool will provide you with more accurate insight regarding what is holding your employees back from reaching their full performance potential. Pre-session, we will conduct this web-based study to provide in-depth insight and guidance to all the participants.

    Education Program Reinforcement – eLearning:
    To better reinforce the material, we will create a series of 15-30 minute education sessions for your employees and make them available on an internal web portal. Each of these sessions will reinforce key elements covered in the education program, to maintain momentum and to ensure participants continue to practice what they learned. Each education reinforcement session will consist of customized slides and a recorded message.

    Duration: ½ Day – 1 Day Each Quarter – Additional days optional

    Audience: All employees

    Logistics: Participants will be provided with a workbook and a certificate of completion.

    Customized exercises are available upon request. Creative exercises are available upon request. Employees may submit their specific challenges in advance for additional customization.