Every company has a unique story that shapes its philosophy.
At Material, ours begins in the science of deep human understanding and
finds its hero in customers, for whom we turn insight into unparalleled experiences.

Every company has a unique story that shapes its philosophy.
At Material, ours begins in the science of deep human understanding and
finds its hero in customers, for whom we turn insight into unparalleled experiences.

While the connection between insight and action may seem obvious, it is often missed as a result of signal loss that comes from not understanding your “hero” well enough, from unclear next-best actions, and technology gaps that make it much harder to act on that understanding. At Material, we have seen that deep human understanding creates exponential value when effectively put to work.

In our high-rate-of-change world, companies that recognize customer experience as a growth catalyst must know their customer much better. They must also turn that understanding into action at the pace that customer moves through the world and then continuously learn, adapt and improve as that understanding increases over time. At the core of building durable, high-value relationships is the ability to rapidly apply deep and contextually rich customer insights through a design innovation system that enables experiences with modern technology.

The failure rate of doing this is unbelievably high. Most experiences fail to deliver, let alone delight. Our proprietary science and systems approach is Material’s response to this challenge. We are purpose-built to help our clients create value in the context of evolving and ever-changing customer expectations.

Harnessing the powerful combination of data, human psychology, and culture, shaped and translated through design and technology, we speed engagement and drive growth for the world’s most recognizable brands and innovative companies.

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Transformational customer relationships begin with people.

Our Clients

  • Amazon
  • Best Buy
  • BMW
  • Citi
  • Coca Cola
  • Comerica
  • Disney
  • Dickies
  • Google
  • Harley Davison
  • H
  • Johnson Johnson
  • Keurig DrPepper
  • Meta
  • Microsoft
  • Molson Coors
  • Pizza Hut
  • Sephora
  • Starbucks
  • Statefarm
  • Logo
  • Tiktok
  • Uber
  • UPS
  • Verizon
  • Visa
  • Yamaha
  • Yum

Our Locations

Atlanta
675 Ponce de Leon Avenue NE, Ste. 7500 Atlanta, GA 30308
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Austin
1801 N Lamar Blvd. Austin, TX 78701
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Chicago
200 South Wacker Drive Suite 1600 Chicago, IL 60606
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Gurugram
Srijan | Material, 12th Floor, Tower C, DLF Cyber Greens, DLF Cyber City Road, Gurugram, Haryana 122002 India
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Los Angeles
1900 Avenue of the Stars Ste 1600 19th floor Los Angeles, CA 90067
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London
14-18 Old Street London, EC1V9BH
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New York City, Midtown East
440 Park Avenue South New York, NY 10016
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Oakland
401 Alice Street Oakland, CA 94607
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Philadelphia
230 S Broad Street 17th Floor, Philadelphia, PA 19102
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Seattle
2033 Sixth Avenue Seattle, WA 98109
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