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November 2019

Customer Experience Management (CXM) Certification Program – Melbourne, Australia

November 19 @ 8:00 am - November 20 @ 5:00 pm

Transform your customer experience and equip yourself with the knowledge and tools to exceed customer expectations. The primary focus of the CXM Certification Program is to demonstrate how to successfully design and implement a customer experience strategy within your organization.

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[Webinar] Connect EX with CX to Achieve Business Impact

November 19 @ 1:00 pm - 1:45 pm

It takes a cohesive, engaged, and empowered team to bring any brand to life. Yet too often, organizations fail to tap into the valuable insights and actions that employees have to offer. Join our team of experts for an in-depth look at how to maximize an Employee Experience program and drive dramatic impact on retention, loyalty, and Customer Experience innovation. Attend this webinar with presenters from Medallia and Strativity to learn: How to implement a winning EX program, and best practices…

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