EMPLOYEE ENGAGEMENT

Engage your employees beyond the survey – take action.

The Hierarchy of Engagement 10:11

Employees. People. The center of your organization. The front line of your Customer Experience. They control it’s ultimate success. Transform your approach to delivering exceptional Customer Experience, everytime, with our resources.

Take Action – Services

Strativity’s services are specifically designed to identify and motivate employees towards a culture of customer centricity:

Employee Engagement IMCO™ Integrated solution

Our IMCO™ (Individual, Manager, Customer and Organization) Employee Engagement Programs provide a comprehensive assessment of employee effectiveness and commitment. As part of our integrated solution we offer the IMCO™ Employee Engagement Survey, Action Planning, Soft Skills and Leadership Coaching.

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Employee Engagement Express

Employee Engagement has a direct impact on the bottom-line, if your employees are unhappy, your customers will know it. Introducing Employee Engagement Express. A standardized questionnaire and report available for $4,500.

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Creating a Culture of Employee Delight

May 21, 2014 by Katie Kazmierczak |

The right, passionate people are the building blocks of your company. Without them, you are a commodity that will always fight for the next sliver of margin. To put yourself on the fast track to revenue growth, read this month’s […]

Employee Engagement – Don’t Make the Wrong Assumptions

February 13, 2014 by Lior Arussy |

So you selected a vendor and conducted an employee engagement study. You even compared the results to the global benchmark and presented the findings to your CEO and his team. They were all concerned and reiterated the importance of this […]

The No. 1 Enemy of Customer Experience Transformation

July 1, 2014 by Lior Arussy |

I discovered a simple truth after over 150 journeys with clients, working toward transforming their organizations into customer-centric centers and toward delivering exceptional customer experiences consistently. There is a hidden enemy working against you if you try to activate a […]

Engaged Employees Deliver Higher Customer Satisfaction and Greater Profitability

August 12, 2014 | pdf

In an ever increasing customer‐centric world employees are the key to unlocking customer loyalty and higher profits, but many companies neglect those on the front line of delivering customer experience. Why? They feel there is no empirical evidence of the […]

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Capable, Ready and Willing – The Employee at the Center of the Customer Experience

December 6, 2013 | pdf

Differentiating one’s products and services from that of their competitors is becoming gradually more difficult due to the perceived notion that an increasing number of products and services are essentially commodities. Moreover, the prevalence of competitive alternatives, often times at relatively inexpensive prices, only increases the challenge facing companies to offer value adding solutions that satisfy their customers.

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Please feel free to get in touch for more information on how we can help you:
+1 201.808.8500     info@strativity.com

Thank you for visiting Strativity.com!

Strativity Group, Inc. is a global customer experience research and consulting firm specializing in driving employee engagement, performance and cultural transformation. We define success by a single word: Execution.


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Strativity Group, Inc. is a global customer experience research and consulting firm specializing in driving employee engagement, performance and cultural transformation. We define success by a single word: Execution.


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Please enter your Name and Business Email Address to receive your instant download:

Thank you for visiting Strativity.com!

Strativity Group, Inc. is a global customer experience research and consulting firm specializing in driving employee engagement, performance and cultural transformation. We define success by a single word: Execution.


Close this popup

Please enter your Name and Business Email Address to receive your instant download:

Thank you for visiting Strativity.com!

Strativity Group, Inc. is a global customer experience research and consulting firm specializing in driving employee engagement, performance and cultural transformation. We define success by a single word: Execution.


Close this popup

Please enter your Name and Business Email Address to receive your instant download:

Thank you for visiting Strativity.com!

Strativity Group, Inc. is a global customer experience research and consulting firm specializing in driving employee engagement, performance and cultural transformation. We define success by a single word: Execution.


Close this popup

Please enter your Name and Business Email Address to receive your instant download: