Workshop Playbook: 9 Exercises to Spark CX Innovation

Jan 23, 2020

We’re kicking off the new year by sharing some of our favorite workshop exercises to discover unmet needs, develop CX strategies, align on priorities, and spark innovation for your business.

Try These DIY Exercises to Enhance Your Next CX Workshop

Workshops are collaborative sessions that have a crystal-clear goal — and they’re an essential tool in the insights, strategy, and execution world. Typically led by an outside facilitator, they’re used to strengthen and support a wide range of priorities.

Here we walk through some of our favorite exercises used to help our clients spark innovative ideas and move confidently into the future. Download this eBook, try a few exercises yourself, and get a sense for how much your organization can benefit from pushing thought boundaries.

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